Refund Policy

Vulkon values your patronage and we feel that our cancellation policy is very fair, as most conventions we surveyed offer no refunds for any reason.Vulkon Cancellation Policy:

• You may cancel for any reason up to 30 days before the show, and get a partial (80%) refund. The 20% refund charge will be applied to all cancellations regardless of when the reservation was made.
• No refunds will be issued less than 30 days from show, as by that time all ticket sales will have stopped and we would be unable to re-sell your ticket and re-assign your seat. We will however offer a credit for a future show, if you notify us that you are unable to attend (by phone or email), at least 48 hours before show.
• No refunds will be made at the event for any reason. If you are due a refund for an agreed upon reason, a refund check will be mailed to you within 10 business days after your request.
• If you are a “No Show” on the date of the event and have made no effort to notify us (either by phone or email) that you cannot attend, no credit whatsoever will be offered, as we will have lost all ability to try to re-sell your ticket in advance or at the door.
• No partial refund will be given for unused days (ex. If you attend on Saturday but cannot attend on Sunday, no refund will be given for the unused Sunday portion).
• The same applies for any special events you may have ordered tickets for, such as a Play or Banquet - as the Hotel will have billed us for a specific number of patrons at that point, and again we would not have time to re-sell that Play or Banquet ticket.
• Postponement - If a show needs to be rescheduled for any reason, which shall include issues with the venue or the guests, your ticket will be transferred over to the re-scheduled date without question.
• In the unlikely event that the show is canceled for any reason, full refunds will be issued. Or if you prefer, credit would be given for a future Vulkon.
• All purchases are non-transferable. When registering on-site you may be asked to show government issued identification.

By purchasing tickets to any Vulkon event, you agree to accept and abide by these rules.

-Your Vulkon Entertainment Team